I need to know if the management of the time zone of the country where the client is located is still working despite the fact that a cache plugin (WP Rocket) is working on my site. I ask the question because I am learning that redirect plugins based on IP addresses do not work when a cache plugin is activated.
I would like you to escalate this concern to the development team since they can learn in more detail the implications that the use of the cache plugin has for Amelia.
I asked one of our developers regarding this matter - caching can maybe affect this, only if the settings has an old version (so if the page is cached and with that the JS value that is on the page), but if this is the case there isn't anything that could be done regarding this from Amelia's side.
Amelia shows the available time slots in UTC, and they are then shown in their own timezone (local machine/browser timezone) to the customer.
For your use case you can test this out and see if there is a possibility for that with the caching plugin you have.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
I need to know if the management of the time zone of the country where the client is located is still working despite the fact that a cache plugin (WP Rocket) is working on my site. I ask the question because I am learning that redirect plugins based on IP addresses do not work when a cache plugin is activated.
I would like you to escalate this concern to the development team since they can learn in more detail the implications that the use of the cache plugin has for Amelia.
Best regards,
Melvin Brea
Hello Melvin,
I asked one of our developers regarding this matter - caching can maybe affect this, only if the settings has an old version (so if the page is cached and with that the JS value that is on the page), but if this is the case there isn't anything that could be done regarding this from Amelia's side.
Amelia shows the available time slots in UTC, and they are then shown in their own timezone (local machine/browser timezone) to the customer.
For your use case you can test this out and see if there is a possibility for that with the caching plugin you have.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.