We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I´ve connected the Amelia Calendar with the outlook calendars of the employees, now I have only one problem left - the calendar event matches the chosen timeslot in Amelia but the Text in the Email names a 1 hour earlier appointment.
Any idea how to fix that?
Hello Stephan
Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you.
So, when you make sure the time zone in WordPress is the city you're in, log into your Outlook account, and make sure the same time zone is applied there as well.
Kind Regards,
Aleksandar Vuković
[email protected]
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