We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it somehow possible to use the Appointment or Customer ID? Nowhere you can actually see the unique ID except directly in the database. I need to be able to see and use them in documents so I can ask customers what's their appointment and customer ID. This is also important for invoicing.
Thanks!
Tom
Hello Tom,
Thank you for your purchase.
There isn't a possibility to have the appointments'/customers' IDs in the back-end of Amelia with its current features, unfortunately. Like you mentioned, there are only IDs that could be seen in the database. You can suggest this as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.