We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2670639
hours to book
Closed

Comments

  • Carlos Laporta started the conversation
    January 25, 2021 at 6:43pm

    Once the calendar is published, all the times of the day are displayed, not the times of the events.

  • [deleted] replied
    January 26, 2021 at 6:03pm

    Hello Carlos, 

    The shortcodes for Events are :

    1. [ameliaevents] if you want to show a list of all your events,
    2. [ameliaevents tag='name'] if you want to show just the events that belong to the same tag defined during the creation of events, where “name” will be replaced with the tag name,
    3. [ameliaevents event=1] if you want to show only the event with ID 1 without its recurring events,
    4. [ameliaevents event=1 recurring=1] if you want to show the event with ID 1 with all his recurring events.

    The other shortcodes that you can see on this page (besides the Customer/Employee panela) are for Services in Amelia

    So, please check if you provided one of the events shortcodes on the page, if you use events in Amelia , not services, and want customers to book the events.