We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like to know if the booking path I imagine (see attached-file) is possible to configure in Amelia?
Thank you !
Regards,
Maxime Laloubere
Hi Maxime,
Thank you for your inquire.
You can check out the booking path of our booking on our demo sites https://wpamelia.com/demos/
Kind Regards,
Miloš Jovanović
[email protected]
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Hello Bogdan,
Thank you for your answer.
I already check the demo but I couldn't find the answer.
Overwise, is it possible to assign a number of rooms to practitioners?
Thank you !
Maxime
Hi Maxime,
Unfortunately looking at your use case I assume that our plugin will not fit your needs since we do not have conditional booking , for example, we do not have option to choose Cat and then to display Follow up or Find consultation like from your image below.
As for the number of rooms:
Rooms for this case must be the location, and employee can work on multiple locations, but can only provide service in one room at the same time.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
Ok, thanks for your answer.
I drew another diagram to explain what I want.
1. About services, I differentiate 4 services: 2 for cats, 2 for dogs. So I respond to the choice of the animal.
2. About distribution of doctor's office : I have 6 rooms but, at each time slot, I have to assign 3 rooms to dogs and 3 rooms to cats. So 3 rooms to 2 services and 3 rooms to 2 other services.
Is it possible ?
Thank you !
Hi Bogdan,
I have another questions.
Is it possible to talk by phone ?
Thank you !
Regards,
Maxime
HI Maxime,
Unfortunately we do not have phone, all questions are done through this ticketing system.
1.
You can create 2 categories , first one dogs, and second one cats.
So this will be covered.
2.
Sorry to disappoint you but unfortunately this is not possible to achieve like this. Like I mentioned below we do not have the option to conditionally set the room availability and also for the whole booking process for the customer.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Bogdan,
Thanks for your answer.
Do you think i could find a way to fix this 2nd issue ?
Thanks !
Maxime
HI Maxime,
From our experience we did not find any other plugin that can do this so we can share it with you.
We do have in plan to add this option for some future releases but since there are some more requested features right now I can not tell you precisely when we will start on this case.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables