We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I just tested changing the time of the appointment too, and this is not reflected in the Google Calendar either...
After debugging I've found the call Runner::run throws an exception:
Error calling PUT https://www.googleapis.com/calendar/v3/calendars/simon%40axcultures.com/events/c4gaod83c0r82efkbb7nuo48hg?sendNotifications=false: (404) Not Found
Call stack:
Furthermore, I was successful in changing the time if I kept the original employee - but once I changed the employee no other changes were synced...
Hello Simon
Thank you for your purchase.
At the moment, changing the employee in back-end will not update the associated employee's Google Calendar, as you confirmed in your testing.
Our developers are aware of this, and they will work on the issue for one of our future updates. I can't say when it will be resolved, but it is on our "to-do" list.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Updated the code myself in Google CalendarService.php and it seems to be working pretty well:
Awesome, Simon, thank you very much for this!
I forwarded the code to our developers, so they will implement the change in our next update.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You'll need to make sure everyone has edit permissions on eachother's calendars also:
https://stackoverflow.com/questions/14003203/403-forbidden-message-when-calling-the-v3-google-calendar-api-using-a-service-ac
https://stackoverflow.com/questions/11863022/edit-google-calendar-events-from-google-service-account-403/11897793#11897793
Thank you once again, Simon!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables