We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am getting the ajax error, pls check the screen shoots:
DataTables warning: table id=table_66 - Ajax error. For more information about this error, please see http://datatables.net/tn/7
500 - Internal Error.
I don't have table with ID 90, but I am getting ajax error for it also, could you help on this pls
https://jati.waskitojati.com/the-aceh-project
Hello there
That's not the table ID you see in back-end, that's the global JavaScript object called 'wpDataTables', and #table_90 is the ID of that object.
I don't see any errors when I visit that page, but then I don't see tables with these IDs on the page:
In the error report, I see you have error 403 - forbidden. And that tells me there's something blocking the plugin's connection with the table (probably something on the server). I see that the first table is created with the Google Spreadsheet, but if you changed the structure of that spreadsheet (renamed, removed, added or rearranged columns), the table will break.
Can you see the error now on the page? If you can, since I can't it's most likely related to cache, so you can also try clearing cache, and remove wpDataTables pages from being cached.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you so much, the problem already solved. thanks for explanation and support.
You're welcome.
Glad I could be of assistance.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables