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  Public Ticket #2669432
Changing appearance settings results into 500 error
Closed

Comments

  •  4
    Remko started the conversation

    When I try to modify the appearance settings I get a 500 error when saving. 
    As a result the frontend is now corrupt.

    How can this be fixed? Please advice.

  • [deleted] replied

    Hello Remko, 

    For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . Could you please go to Amelia -> Customize page and click on Reset then Save there and check if the issue will be gone then? Let me know if this helped!


  •  4
    Remko replied

    Hi Marija,

    Thanks for the reply. I don't see a Reset button on the Customize page.

    4046620431.png

    Could you please guide what to do next? 

  • [deleted] replied

    Hi Remko, 

    You are welcome. 

    It is next to the Save button (to the left), in your case Annuleren.

    4201022024.png


  •  4
    Remko replied

    Thank you Marija! That helped. It wasn't a reset button, it was a cancel button. But it did the trick!

  • [deleted] replied

    You are welcome, Remko.

    Glad to see that , thank you for letting us know. 

    Actually it is a Reset button, but in your language it is translated to Cancel .smile.png 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.