We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After scheduling an appointment, and when you select the '"add to calendar" option, there is a hover coding issue with the buttons. When you hover over the "finish" button, the text disappears.
Additionally, I'm assuming the button is just hypertext, and not really a button. Although it appears the entire blue box is a button, ONLY if you click the text does this link work. The entire button is not an active link, which has caused some issues with users.
Hello Jason Long,
Apologies for replying a bit later, we don't work on weekends.
I can't reproduce that on our testing website, could you please check if you see the same issue on our demo sites https://wpamelia.com/demos/ ? If you can't, maybe it is some conflict on your website, please send us the URL of your website so we can check it out.