We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Because we use Events to schedule our online fitness classes, this label is a bit confusing for our clients in the member dashboard. They have a difficult time finding them since they are looking for "classes" and not events.
Is it possible to add "Events" to the labels that can be edited?
Hello Jason Long,
Apologies for replying a bit later, we don't work on weekends.
You can suggest that as a feature request here, or vote for it if there is such request there.
If you want to change it on your website now , you can change strings in the plugin by using the translation method, but in your case you would change strings in the same language, you wouldn't translate them to another one.
Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:
1. Download Amelia from TMS Store
2. Unzip the downloaded file.
3. Download and install POEDIT.
4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Change the strings you want.
6. Save the translation.
7. Go to ameliabooking/languages/en_US/ folder and copy these two files - wpamelia-en_US.po and wpamelia-en_US.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/en_US/.
Please note that this change would be overridden when you update Amelia, so you would need to apply it after each update.
If you have any other questions or issues feel free to open a new ticket and we will gladly help out.