We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2667952
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Comments

  • [email protected] started the conversation

    Hey, I would like to know how to edit the multistep form.

    1. Is it possible to choose between multi-step or singular steps?
    2. Can I change the form title "Please select service:"
  • [deleted] replied

    Hello [email protected],

    Apologies for replying a bit later, we don't work on weekends.

    1. There isn't a possibility to change the booking form/steps in Amelia if that is what you are referring to. Depending on the shortcode you add to the page you will have a booking form, you can see all of the shortcodes that you can use for Amelia here https://wpamelia.com/amelia-shortcodes/

    2. 

    You can change strings in the plugin by using the translation method, but in your case you would change strings in the same language, you wouldn't translate them to another one. 

    Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:

    1. Download Amelia from TMS Store

    2. Unzip the downloaded file.

    3. Download and install POEDIT

    4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.

    5. Change the strings you want.

    6. Save the translation.

    7. Go to ameliabooking/languages/en_US/ folder and copy these two files - wpamelia-en_US.po and wpamelia-en_US.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/en_US/.

    Please note that this change would be overridden when you update Amelia, so you would need to apply it after each update of the plugin.

    If you have any other questions or issues feel free to open a new ticket and we will gladly help out.