We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is there a way to enter my own font? I see I can choose between two, but I want to avoid loading many fonts and I am already loading the theme fonts. I am concerned about site performance. If I could use the already loaded fonts used by the theme it would be great.
If that it is not possible, it would be great that FOnts and JS are loaded only on the pages I ave the Amelia shortcode. Is that possible?
Thanks,
Guillermo
Hello Guillermo
You can use this CSS rule on the page between style tags where you will overwrite font from our plugin.
We insert font fantasy just for example, but you will replace font that you need.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks for the quick answer. Would this avoid the pluging from loading Roboto font even if it is overwritten by CSS?
It would not prevent it from loading, Guillermo, but it will replace it on front-end.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Is there a way to prevent it from loading? If I choose a font that is already loaded it does not make sense to load the default Amelia font.
Thanks,
Guillermo
Unfortunately, Guillermo, not with the built-in features of the plugin.
JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.
All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the js and customize it.
I will forward this as a suggestion to our developers, but they are already working on a new Customize feature, which will allow you to change the font in Amelia's Settings, so this issue will not occur when that is included in the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the detailed explanation.
I am about to go to an external solution that would replace Amelia since I am very focused on performance but the feature you mention could avoid that if this improves performance.Do you know the expected date for this feature to be released?
Sorry, but I don't have any ETA for you.
Our developers expect this to be released in the next 2 - 3 months, but I don't believe it will be any sooner than 2 months.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables