We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Our Services tab crashed again as it maxed out memory, most likely due to this. I'm not an expert but I think you are asking it to query too much...and this leads to 500 errors sometimes on admin-ajax:
/wp-admin/admin-ajax.php?action=wpamelia_api&call=/entities&types[]=employees&types[]=appointments&types[]=categories&types[]=packages&types[]=locations&types[]=settings
I was wondering why you have to add so many tables in the database.. I count 47 (see attached)!!
Im not a database expert but surely there is a more efficient way of setting up the db than this? I've never seen a plugin do anything like this before. What's the reason for such bloat?! Do you have any plans to recalibrate the impact your plugin has on the WP database? I expect leaner querying from a premium Enterprise-level plugin, if I'm totally honest...
Hello Matthew
Those database tables are required for relations in the plugin. However, that doesn't have anything to do with your memory limit, and it doesn't impact the speed of the form. You can create up to 2,147,483,647 tables in a database, with up to 1024 columns in each table, so 47 tables coming from Amelia can't impact your website.
Amelia's form usually tries to allocate around 10KB while booking, but if it can't do that, it implies there's something else draining memory from your website.
Kind Regards,
Aleksandar Vuković
[email protected]
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