We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am wanting to purchase your Basic single license for my website. I don't need the other licenses because I only have one website, mine. So with that said, what does "Packages of Services" mean, that is not included in the single license? What am I missing out on?
Is this basic single usage require me to pay that every year, or is this a one-time single purchase license?
Hi, Mike!
Thanks for choosing Amelia!
"Packages of Services" are meant to be used for creating packages of multiple appointments of the same or different services. Optionally, they can have a discounted price. You can see more details here.
We have both Annual and Lifetime payments. The ones that are on your screenshot are Annual licenses. You can see prices for the Lifetime licenses here by switching "Lifetime".
If you have any other questions, we will gladly answer them as well.