She manages a wellness center. In her center, there are multiple rooms with specific services provided.
I set up some temporary datas to tryout the system. I created 3 employees, 3 services and 2 locations. My goal was to use the locations to represent the rooms.
The point is I would like to know how can I limit some services to a room. That way, I can prevent customers to book services at the same time on room that cannot provide that service.
The problem is the locations in Amelia is linked to employees and not with services at all.
I can imagine, for your other customers, in some cases, some locations are not equipped for some services and other are. So my issue is probably more or less the same...
Could you help me ?
A plan B I imagined is to consider the 'employees' field as rooms...
That could work but I loose completely the human ressources management...
There isn't a possibility to set that the appointments booked depend on the location in Amelia, unfortunately. The location is connected to the employee but has no impact on the number of appointments booked. The booked appointments are limited only by the min and max capacity of the service (for group appointments) and the number of employees assigned to the service (for separate/single appointments - the number of appointments booked is the same to the number of employees assigned to the service at the same time). The available time slots are configured by the employees' work hours. And there isn't another resource option that could affect the appointments like rooms/locations, unfortunately.
Some work-around can be that you connect two or more employees to the same Google calendar (with the Google integration) so when one of them is booked the other ones are blocked for booking as well, but this would apply to all services at all times to the employees connected to the same Google calendar.
If you have any other questions or issues feel free to open a new ticket and we will gladly help out.
I'm integrating Amelia in my customer's website.
She manages a wellness center. In her center, there are multiple rooms with specific services provided.
I set up some temporary datas to tryout the system. I created 3 employees, 3 services and 2 locations. My goal was to use the locations to represent the rooms.
The point is I would like to know how can I limit some services to a room. That way, I can prevent customers to book services at the same time on room that cannot provide that service.
The problem is the locations in Amelia is linked to employees and not with services at all.
I can imagine, for your other customers, in some cases, some locations are not equipped for some services and other are. So my issue is probably more or less the same...
Could you help me ?
A plan B I imagined is to consider the 'employees' field as rooms...
That could work but I loose completely the human ressources management...
Thanks in advance for your help !
Hello Mike,
Thank you for your purchase.
There isn't a possibility to set that the appointments booked depend on the location in Amelia, unfortunately. The location is connected to the employee but has no impact on the number of appointments booked. The booked appointments are limited only by the min and max capacity of the service (for group appointments) and the number of employees assigned to the service (for separate/single appointments - the number of appointments booked is the same to the number of employees assigned to the service at the same time). The available time slots are configured by the employees' work hours. And there isn't another resource option that could affect the appointments like rooms/locations, unfortunately.
Some work-around can be that you connect two or more employees to the same Google calendar (with the Google integration) so when one of them is booked the other ones are blocked for booking as well, but this would apply to all services at all times to the employees connected to the same Google calendar.
If you have any other questions or issues feel free to open a new ticket and we will gladly help out.