As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2666665
Signing A Form Before A Booking
Closed

Comments

  •  1
    Julius Goddard started the conversation
    January 21, 2021 at 2:47pm

    Dear Sir/Madam

    I am very interested about buying Amelia for a COVID-19 test booking system which I will design using WordPress and WooCommerce.

    Before I buy it, could you confirm two things:

    1. Users will only appear on the calendar ONLY AFTER they have paid through Stripe or PayPal.

    2. Is it possible for users to sign a PDF consent form BEFORE they book an appointment on the calendar and pay.

    With Kind Regards,

    Julius Goddard

  • [deleted] replied
    January 22, 2021 at 11:03am

    Hi, Julius!

    Thank you for your interest in Amelia.

    1. Users will only appear on the calendar ONLY AFTER they have paid through Stripe or PayPal. - Yes, for completing the booking they will have to pay if you disable the "on-site" payment method.
    2. Is it possible for users to sign a PDF consent form BEFORE they book an appointment on the calendar and pay. - Unfortunately, no. Your clients will be able to receive a PDF document if you attach this document to a booking form through Custom fields (you can see more details here). But they won't be able to attach a signed one.

    If you have any further questions, we will be happy to help.

  •  1
    Julius Goddard replied
    January 22, 2021 at 11:48am

    Hi Liza,

    Thanks very much for your reply.

    As an alternative for attaching a PDF, would it be possible for clients to tick a box to say they have read a set of terms and conditions?

    Thanks,

    Julius

  • [deleted] replied
    January 22, 2021 at 3:06pm

    Julius,

    You're welcome. Glad to be of service.

    If a physical signature isn't mandatory and a checkbox is enough, then you can either attach a PDF with a checkbox or insert a link with your Terms and Conditions like in the example below:

    To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:

    7276954973.png

    Then, you need to add a mandatory checkbox custom field, where they have to agree with the terms and conditions when they book:

    2016913539.png

    I hope that helps.

    Best Regards.