We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Hope all is well.
I created custom fields and they appear in the booking form.
Is there a way to move this custom field options when user select fro services?
Before the booking form. I mean in the first step.
Sequence:
1) Select Service
2) Select Goals
3) Select Coaches
4) Select Date and Time
Looking forward to hearing from you.
THANKS
Hello Hussnain,
There isn't a possibility to move the custom fields to the first step in Amelia with its current features, unfortunately. The custom fields can only be in the last booking step - when the customer provides their information (name, email, etc.).
If you have any other questions or issues feel free to open a new ticket and we will gladly help out.