Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I had no problem downoading or uploaded the plugin. After I activated the plugin, I see all of the links in my dashboard but everything I click on is blank
Hello Misty,
Thank you for your purchase.
That is caused by a conflict with your theme or another plugin that you have on the website, unfortunately.
To try to resolve this issue, you will need to do one of these two things:
1. Deactivate all other plugins except for Amelia (since we don't know which one is causing an issue), and Amelia should work fine after that. If it doesn't - change your theme, and then it will definitely work. Then, go to the Customize menu in Amelia, and disable this slider:
When you save the settings, reactivate all your plugins, and that's it.
2. Access your database via PHPMyAdmin (or some other tool), and access wp_options table:
It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.
When you access it, you can search through the column "option_name". Search for the term "amelia_settings":
The search will return only one row, and you need to edit it:
In "option_value" column, search for "useWindowVueInAmelia":
There, you can see that it's currently set to true
Just change that to false, save the change, and exit phpMyAdmin.
Let me know if this helped!