When an employee works from 8 to 10.30am for a service of 1hour duration with 15mins buffer time after, why doesn't Amelia let the customer book a service at 9.15?
I reckon this is a bug, because even when I set the default time slot step to 1min and try 14, 13, 12 and 11mins of buffer time after, it doesn't work. 10mins work, but this seems as obvious to me as every buffer time between 10 and 15mins should work as well.
I can't replicate the issue on my end. Here're the employee's working hours:
Service:
And front-end:
This is the only employee assigned to this service, and as you can see, the service is bookable from 08:00 - 09:00 and from 09:15 - 10:15.
When I disable "Include service buffer time in time slots" in General Settings, available times show this:
So, maybe that's what you need to enable? If that doesn't work, please provide me a temporary wp-admin (administrator) user, so I can remote in and take a look.
Hi,
When an employee works from 8 to 10.30am for a service of 1hour duration with 15mins buffer time after, why doesn't Amelia let the customer book a service at 9.15?
I reckon this is a bug, because even when I set the default time slot step to 1min and try 14, 13, 12 and 11mins of buffer time after, it doesn't work. 10mins work, but this seems as obvious to me as every buffer time between 10 and 15mins should work as well.
Kind regards,
Lukas
Hello Lukas.
I can't replicate the issue on my end. Here're the employee's working hours:
Service:
And front-end:
This is the only employee assigned to this service, and as you can see, the service is bookable from 08:00 - 09:00 and from 09:15 - 10:15.
When I disable "Include service buffer time in time slots" in General Settings, available times show this:
So, maybe that's what you need to enable? If that doesn't work, please provide me a temporary wp-admin (administrator) user, so I can remote in and take a look.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar
Thank you very much.
'Include service buffer time in time slots' is active and thus not the problem.
The site is not publicly accessible in the moment. I'll gladly come back with this issue as soon as it is.
Kind regards,
Lukas
We've got a deal, Lukas
Please let me know as soon as I'm able to access the website, and I'll gladly check what's causing this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables