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Hi, our site generates over a hundred thousands appointments a month and we have run into large bottlenecks with your software. It is a bit disappointing because you advertise enterprise level performance.
Due to the large number of appointments the appointments functionality on the backend does not work, it will crash the page every time we want to look at appointments and reschedule them.
It is not our server that is slow, we are on AWS and horizontally scale. Our dev team reports that the plugin is not written to support the amount of appointments we generate.
We would love to have the ability to reschedule customer appointments. Is there anyway your team can work on this issue?
Hi Ramses,
I will forward this to one of our developers and get back to you as soon as I get some feedback from them.
It works! Thank You.
Glad to see that, thank you for letting us know. You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
what did you do to fix it? Mine crashes every time I click appointments
They sent me a custom version by email. I uploaded that one and it worked. You'll likely need to request it.