Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hola, por motivos del COVID he tenido que cancelar varias reservas hechas con Stripe y paypal.
Mi duda es la siguiente, el reembolso del pago se hace automaticamente a las cuentas de los clientes?
Gracias
Hello Johnny
Thank you for your purchase.
Please note that English is the only supported language, so could you please translate your future responses?
Payments made through PayPal, Stripe and WooCommerce need to be manually refunded through those platforms, Amelia can't automate that. For future reference, you can add MetaData and Description to Stripe and PayPal, using the Notification placeholders, so you can easily find the customer, their email, phone number, and so on.
Kind Regards,
Aleksandar Vuković
[email protected]
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