We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2665280
Champ téléphone formulaire
Closed

Comments

  • Rubinocci started the conversation

    Bonjour,
    Je voudrais désactiver le champs déroulant indiquant le pays d'origine (drapeaux) du champ téléphone ou bien mettre une valeur par défaut (l'un des pays exemple : France (033)

    Car cette obligation est plus que pénible lors du remplissage du formulaire lorsque l'on veut rendre le champ téléphone "obligatoire"

    Ou puis je désactiver ce champs déroulants (drapeaux pays) ?
    a vous lire,
    Bien cordialement

  •  1,894
    Miloš replied

    Hi Rubinocci,
    Thank you for your purchase.

    You can disable the phone field to be mandatory in Amelia settings -> Set a phone number as a mandatory field.

    In order to hide this field you can use CSS, so if you have a link of the page where booking form is, please send it to me, so I can give you a proper CSS.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Rubinocci replied

    Hello Bogdan, and thank you for your answer.
    You will find the relevant page on the home page of the site:
    https://conso-france.fr

    the telephone reservation plugin is located roughly in the middle of the page ...

    Let's get along well, I want to keep the possibility of making the "phone" field mandatory.

    I just want to remove the obligation to enter a "Country Code" (this rather confusing drop-down field.
    So 2 possibilities:
    Is :
    - A simple telephone field (but still compulsory) but remove the obligation to enter a "country code"
    - Either fill in this drop-down "country" field by default with a value chosen in advance so that it is positioned directly on the chosen country.

    Best regards,

    René Rubinocci

  • Rubinocci replied

    Finalement j'ai vu que l'on pouvais mettre une valeur par default dans le champs "pays du telephone  dans la nouvelle version ... donc c'est top !

    merci

  • [deleted] replied

    Hello René, 

    Glad to see you managed to find the option to select a default country code in Amelia -> Settings -> General, thank you for letting us know. That option was there always, before this new version as well. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  • Rubinocci replied

    Bonjour Marija.

    Ok c'est possible. En tout les cas Merci à toute l'équipe pour vos réponses .

    Cela à été un plaisir d'échanger avec vous.

    Bien cordialement,


    René

  • [deleted] replied

    You are welcome, René.

    Glad to see that, thank you. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.