We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have just installed the plugin and am trying to create my first table from an imported Excel sheet. The Data Preview is empty on the wizard and it seems that no data is being imported to the spreadsheet.
This is an Intranet site so it is only accessible to specific IPs.
Can you advise?
Hello Declan
Thank you for your purchase.
Can you please send me that Excel file, so I can take a look? If the sheet contains some sensitive data, please enable the PRIVATE response, and please note that the ticketing platform doesn't support .xlsx format, so you may want to zip the file first.
Kind Regards,
Aleksandar Vuković
[email protected]
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