We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am setting up Amelia notifications.
However, I noticed that it was impossible to add several slots on the notification.
Indeed, I have on my site, the possibility to add several slots in my basket and my checkout.
I receive the notification with one product added, and not two or three ...
How can I do this?
Thank you very much.
Hello Lohan
I'm not sure what you mean by this:
Indeed, I have on my site, the possibility to add several slots in my basket and my checkout
You cannot add more than one service or time slot to a single purchase, meaning when you book an appointment only one time slot is booked. Therefore, multiple appointment info can't be added in the notifications.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar
Indeed, I have created a site where it is possible to add several trainings to my funnel, as this photo proves.
Except that the email notification only specifies one event. So there is no shortcode to overcome this problem?
Hello again Lohan
This is not the default behavior of the plugin, and I assume you did this with some custom code? Can you please explain to me how you made this possible?
Since it's not included in the plugin as a built-in feature, it cannot be added in the notification as separate booking.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables