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  Public Ticket #2664431
Product Informations in Paypal
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  •  2
    Vivien Feld started the conversation

    Hello,

    I need to know how I can get the product informations to paypal. 

    When I sell a product directly via WooCommerce it looks like this - see attachment 20210119_194155WP

    When I sell an event or service via amelia it looks like this - see attachment 20210119_194028Amelia.

    How can I change it to the version like in the WP attachment?

    Greetings

    Vivien


  •  1,819
    Miloš replied

    Hi Vivien,
    Thank you for your purchase.

    This is happening on WooCommerce checkout or PayPal?

    Since the name of the ticket is PayPal, but in the ticket you mentioned WooCommerce?

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •  2
    Vivien Feld replied

    Hello Bogdan,

    In the WP attachment I book not with amelia and amelia has nothing to do with it. Its just to show you what I mean. I mean the productname in the paypalnotice.

    When the booking is via amelia I cant see a productname ( Eventname or Servicename) on the paypalnotice.

    Do you understand now what I mean?

  • [deleted] replied

    Hello Vivien, 

    The information that are sent to WooCommerce from Amelia are the ones you set in the Metadata and Description field that you will find in Amelia -> Settings -> Payments bellow the payment method options. You can add there the placeholders from the Amelia -> Notifications page for the information that you want to be added to WooCommerce order/product information , this is seen on the Cart and Checkout pages  in product information section. But there isn't a possibility to affect the transfer of these information from WooCommerce to Payapl, from Amelia's side unfortunately.

    When PayPal in Amelia is used directly there is a possibility to send information to PayPal as metadata or description, in the same way it can be transferred to WooCommerce.


  •  2
    Vivien Feld replied

    Hello Marija,

    can you please send me a screenshot from the Metadata and Description field? I cant find the field in my amelia. There is no descripton field.

    6262496178.png


  • [deleted] replied

    Hello Vivien, 

    You can see it bellow the payment methods in Amelia -> Settings -> Payments 

    3523468303.png


    Could you please tell me do you have the newest version of Amelia, 3.0.2? Maybe you have some later version, before we implemented this option to Amelia, we added this in version 2.9.3, so you need to have this version or a newer one to have this option. 

    Please update Amelia if you have an older version of Amelia, and you will have this option as well. https://wpamelia.com/updating/

  •  2
    Vivien Feld replied

    Thank you. I want to upgrade to Amelia Pro now and will do the update after that. I am justb waiting for you to tell me how to upgrade to Amelia pro. I have Amelia Basic right now. 

  •   [deleted] replied privately
  •  2
    Vivien Feld replied

    Hello Marija,

    we already transfered the account. I athough send you my agreement that you can proceed the upgrade. I am just waiting that you upgrade me now :-). When can you do that?

  • [deleted] replied

    Hello Vivien, 

    Thank you for confirming. I will forward this to be processed, so it should be over soon.

    Could you just confirm do you want the Pro annual/subscription license as we have the Pro lifetime licenses as well?

    After the upgrade, you will need to update Amelia manually to get the Pro version  (with packages) by following the instructions bellow

    You can update the plugin manually by following these steps:

    If you have version 2.9 or a newer one please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation before updating the plugin manually ( it is disabled by default, but just in case). If this option is enabled , deleting Amelia on the Plugins page will delete Amelia tables and data from the database as well.

    1) Download the zip from our store

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5) Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear server and browser cache

    ___________________________________________________________

    If you are using hosting where you are not allowed to your FTP  then follow those instructions:

    1) Download the zip from our store

    2) Delete Amelia plugin from WordPress Plugins page

    3) Click on Add new on Plugins page

    4) Click on Upload plugin on Plugins page

    5) Choose previously downloaded ameliabooking zip file

    6) When uploading is done, please Activate Amelia plugin

    7) Clear server and browser cache.

    Please note that our plugin have a size of around 10 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

  •  2
    Vivien Feld replied

    Hello Marija,

    I would like to get the Pro Version for 95€ + 18€ VAT / Year. When can you upgrade me?

    Thank you.

  • [deleted] replied

    Thank you, we processed your upgrade to Pro annual/subscription license. Thank you for upgrading your Amelia license.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  •  2
    Vivien Feld replied

    Thank you :-)

  • [deleted] replied

    You are welcome, Vivien!

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.