We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2664291
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Comments

  •  7
    DIDIER LOPES started the conversation

    Hi,

    Is it possible to book multiple services at the time of booking?
    For example, a manicure + makeup reservation
    Thank you

    Didier


  • [deleted] replied

    Hi, Didier!

    Thank you for your interest in Amelia!

    It is only possible with our new feature, Packages. However, that feature is not included in the Basic license of Amelia. Therefore, you'll have to get a Pro or Developer version.

    Please note that using Packages, you'll have to choose which Services and how many Appointments are included in each Package in advance.

    If you have any further questions, we will be happy to help.

  •  7
    DIDIER LOPES replied

    Hi Liza !

    Thank your reply !
    I just wanted to know if this was possible before buying the pro version of Amelia
    it's all good!

    Thank you

    Didier


  • [deleted] replied

    Hi again, Didier!

    You're welcome! Glad to be of service.

    We have 15 days money-back guarantee, so if it turns out Amelia doesn't suit your business, you can request a money refund within 15 days. 

    Let us know if you have further questions, we'll be happy to answer them as well.