We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have a big issue with my booking calendar.
I'm using Elementor and actually the fields (name, phone, ...) can not be filled by the customers wathewer the browser I use.
How can I fix that ?
--
Second question :
Is it possible to display the booking information like %zoom_join_url% or %customer_full_name% in the Google Calendar slot ?
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Last question :
is it possible to display services and events is the same booking calendar ?
Thank you for your help,
Have a nice day,
Virginie Duboscq
Hello Virginie
This doesn't seem to be a good-looking form. Please go to Amelia/Customize, click on Reset and then Save, and see if that corrects the issue.
If not, please provide me a temporary wp-admin user (Administrator), so I can remote in and see what's going on. Please note that this is a public ticket, so make sure to enable the Private response.
2. For employees, yes. You can modify the description of the created event in Amelia settings/Integrations/Google Calendar, and use the email placeholder in there. For customers, adding this is not possible.
3. Unfortunately no. You can add the shortcodes below each other, but you can't use the same form for both.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks !! Great, everything works !
Just another question for the point 2 :
"2. For employees, yes. You can modify the description of the created event in Amelia settings/Integrations/Google Calendar, and use the email placeholder in there. For customers, adding this is not possible."
It works fine.
I added some extra custom fields (customer adress) on the form just before the payment. Is it possible to get the field text in order to place it on the employee's Google Calendar ?
I didn't find the shortcode with % in the custom fields section.
Thanks for the reply,
Have a nice evening,
Virginie
Hello again Virginie
You need to find the custom fields' placeholder in the </>Email Placeholders button in the top right corner of your notification templates.
Please make sure to update the plugin to v3.0.2, because we had a bug with custom fields' placeholders.
When you see %custom_field_1%, you can hover over it to see which one it is, and then use it in the description.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks a lot ! It works great !!
Have a nice day :-)
You're welcome Virginie
Glad I could be of service.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables