We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We are currently working with Amelia and we have 2 administrator accounts. In one account the Event data is showing and in the other suddenly it says 'No results found'. Also the locations are not showing when creating an event.
What can i do to fix this problem.
Hello Ibrahim
Thank you for your purchase.
This usually happens when you book an appointment (or an event) from front-end, while still logged into your admin account.
Please search through Amelia/Customers and delete the customer that shares the same email address as the admin who can't see anything.
Kind Regards,
Aleksandar Vuković
[email protected]
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