Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hallo,
Ich habe Amelia Basic und möchte auf die Amelia Pro-Version aktualisieren, um die Pakete zu verwenden. Muss ich nur die Differenz bezahlen und wie kann ich das buchen? `
Schöne Grüße
Vivien
Oh sorry, here in englisch :-):
Hello,
I have Amelia Basic and I would like to upgrade to the Amelia Pro Version to use the packages. How can I do that, that I just need to pay the difference for this year?
Greetings
V.ivien
Hi Vivien Feld,
I am glad to hear that you want to upgrade to the Pro license.
If you have enough funds on your card or PayPal account (depending on how you paid for the plugin), we can simply charge you the difference. Just send us the email that you have used during your first purchase.
Best regards.
Hello Isidora,
thank you. My IT-Manager made it, so I dont have the Email. Is it possible to open a new account for me and to transfer Amelia from her to my account?
Hi Vivien Feld,
You need to send us an email address that has been used for the purchase and need to tell your IT Manager to send us the email from that email address on [email protected] so we can be sure that you agreed this with IT Manager and then we can transfer the license.
Best regards.