As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hallo,
Ich habe Amelia Basic und möchte auf die Amelia Pro-Version aktualisieren, um die Pakete zu verwenden. Muss ich nur die Differenz bezahlen und wie kann ich das buchen? `
Schöne Grüße
Vivien
Oh sorry, here in englisch :-):
Hello,
I have Amelia Basic and I would like to upgrade to the Amelia Pro Version to use the packages. How can I do that, that I just need to pay the difference for this year?
Greetings
V.ivien
Hi Vivien Feld,
I am glad to hear that you want to upgrade to the Pro license.
If you have enough funds on your card or PayPal account (depending on how you paid for the plugin), we can simply charge you the difference. Just send us the email that you have used during your first purchase.
Best regards.
Hello Isidora,
thank you. My IT-Manager made it, so I dont have the Email. Is it possible to open a new account for me and to transfer Amelia from her to my account?
Hi Vivien Feld,
You need to send us an email address that has been used for the purchase and need to tell your IT Manager to send us the email from that email address on [email protected] so we can be sure that you agreed this with IT Manager and then we can transfer the license.
Best regards.