We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After a user finish his booking, a confirmation page is showed with a "cup" icon.
How can I customize or avoid that step?
Hello Daniel,
Apologies for replying a bit later, we don't work on weekends.
There aren't any options of customizing the last booking step in Amelia , unfrotunately.
You can change the Trophy image in ../wp-content/plugins/ameliabooking/public/img folder. The file name is trophy.svg. Please note that when you replace it, the new image also needs to be .svg, and you have to name it "trophy.svg" in order to work.
As for the strings included ("Congratulations" and "Thank you! Your booking is completed."), you can edit the translation files located in ../wp-content/plugins/ameliabooking/languages/
Please note that these changes would be overridden when you update Amelia, so you would need to apply them after each update.
Or you can set redirection to another page after customers book an appointment.
We have some JS hooks, that are triggered depending on the view:
So, you can use the hook, for example, beforeConfirmedBooking, that will be triggered when your customers confirm booking. You will of course set the redirect URL that you want in the script:
And you need to just place this script on the page where you have your Amelia shortode.
Hope this helps!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thank you very much! the information was very useful!!
You are welcome, Daniel. Glad to see that, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.