When I reject a customer's event booking, she/he doesn't get notified, and there is no such setting in the notification settings. Same when deleting the customer.
Did you forget to implement this?
Plus, just got aware of it: if I change one date of a recurring event, the notification should notify the customer about which specific date has been changed, not the event in general.
At the moment, only when the whole event is cancelled will your customers receive a notification that the event was cancelled. I forwarded this to our development team, and hopefully they'll be able to include it in one of our next updates.
The recurring event dates need to be changed individually since they are individual events that are created from the first one. If you change an event which is not the first one in the array, customers will receive a notification that this particular date has been changed.
Hi,
When I reject a customer's event booking, she/he doesn't get notified, and there is no such setting in the notification settings. Same when deleting the customer.
Did you forget to implement this?
Plus, just got aware of it: if I change one date of a recurring event, the notification should notify the customer about which specific date has been changed, not the event in general.
Kind regards,
Lukas
You are correct, Lukas
At the moment, only when the whole event is cancelled will your customers receive a notification that the event was cancelled. I forwarded this to our development team, and hopefully they'll be able to include it in one of our next updates.
The recurring event dates need to be changed individually since they are individual events that are created from the first one. If you change an event which is not the first one in the array, customers will receive a notification that this particular date has been changed.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar,
thanks for the confirmation and the explanation.
Kind regards,
Lukas
You're welcome, Lukas
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables