The time slots I chose and saved in settings as my working hours are not what's being reflected on the front end when testing the appointment calendar. For example I set 8am - 5pm as my hours with a break between 12pm and 1pm. However slots showing as available for booking on the user end, shows options for 4am, 5am 6am etc booking slots. How can this be rectified?
If you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with the plugin (09:00 – 17:00).
Employees can have different working hours than those of the company, so to configure availability for your services, you need to configure the working hours of employees assigned to those services. Employees’ working hours override the company’s working hours. To set them up, you need to go to the “Employees” section, select the employee, and configure their schedule from the “Work Hours” tab.
Hi,
The time slots I chose and saved in settings as my working hours are not what's being reflected on the front end when testing the appointment calendar. For example I set 8am - 5pm as my hours with a break between 12pm and 1pm. However slots showing as available for booking on the user end, shows options for 4am, 5am 6am etc booking slots. How can this be rectified?
Hello Patrice
Thank you for your purchase.
If you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with the plugin (09:00 – 17:00).
Employees can have different working hours than those of the company, so to configure availability for your services, you need to configure the working hours of employees assigned to those services. Employees’ working hours override the company’s working hours. To set them up, you need to go to the “Employees” section, select the employee, and configure their schedule from the “Work Hours” tab.
Kind Regards,
Aleksandar Vuković
[email protected]
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