We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
1. I was wondering is it possible to show different categories rather than all services in one list? I have two categories for services and I want them to display separately in Amelia search panel. See attacment.
2. How does the search in AmeliaSearch works? When I search for service it works, but when i try to search for employee it doesn't find anything
Hello Ieva
1. You can define what's seen on front-end through shortcodes. For example:
[ameliabooking category=1]
[ameliacatalog category=2]
You can't do that for [ameliasearch] though.
2. We have a few bugs with Amelia Search, so my advice would be to not use it at the moment until our developers fix it. I hope fixes will be included in the next update but I can't say for sure.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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