We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I created events in my website but i cannot see those events.
I can only see it im logging in my wordpress website as admin. But as a visitor i see nothing.
Here you can the events as admin
I use Extra theme (elegant themes).
Thanks for your heps.
Best regards
Hello Mohamed
Thank you for your purchase.
It's actually there, but with broken styles:
Do you have SG Optimizer installed? If you do, go to its settings/Front-end and disable "Combine CSS files". If that doesn't help, go to Amelia/Customize, hit Reset and then Save; and if that also doesn't help deactivate the plugin, delete all cache from your website, and activate it again.
It should work after that. If it doesn't please provide me a temporary administrator user, so I can remote in, and see what's going on. Please note that this is a public ticket, so if you're entering your credentials make sure to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
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