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  Public Ticket #2658841
Coupons CSV export not working
Closed

Comments

  •  2
    Riccardo started the conversation

    HI,

    I've created a lot of coupons, about 2700, but I cannot export them as CSV using the button in the "finance > coupons" panel. 

    The following error message shows up: https://d.pr/i/ymZNcT

    (Amelia Pro 3.0.1 and Wordpress 5.6).

    Can you help me?


    Thanks,

    Riccardo

  • [deleted] replied

    Hi Riccardo, 

    Could you please check your server error log and send us the errors you have there regarding this matter? Could you go back to your website after that error without editing else on the website/FTP files?

    Please provide me a temporary WP-admin login for your site where this happens and your FTP credentials, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.