I noticed that when different employees have different rates set, the rates don't change when reassigning employees to the appointment that has already been made.
In other words, it looks as if the rate becomes assigned to the appointment after it's been made and it doesn't change when a different employee with a different rate is assigned to this already made appointment.
There isn't a possibility to change the appointments' price after they are booked/created in Amelia, unfortunately. Even though you change the employee in the appointment (that has a different rate) the price couldn't be changed. The price will be as it was when the appointment is booked/created, this applies when the service price is changed as well - the appointments booked until that moment will have that old price, only the new booked/created appointments will have the new price set.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi,
I noticed that when different employees have different rates set, the rates don't change when reassigning employees to the appointment that has already been made.
In other words, it looks as if the rate becomes assigned to the appointment after it's been made and it doesn't change when a different employee with a different rate is assigned to this already made appointment.
I hope I explained everything right.
Best regards,
Rafał
Hi Rafal,
There isn't a possibility to change the appointments' price after they are booked/created in Amelia, unfortunately. Even though you change the employee in the appointment (that has a different rate) the price couldn't be changed. The price will be as it was when the appointment is booked/created, this applies when the service price is changed as well - the appointments booked until that moment will have that old price, only the new booked/created appointments will have the new price set.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.