As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm struggling with how to have my customer get an email notification with a zoom link for the appointment. I see the placeholder but where do I use it, how do I use it?
*My end goal:
1. Have customers be able to login to the customer panel and be able to begin their zoom appointment.
2. If this is not possible then to have a link on my website that points them to starting the zoom appointment.
How do I do this?
Thanks.
Hello Jeffrey,
If you want the customers to access the Zoom meeting from their email notification you need to add the Zoom link placeholder to the email notification (approved appointment or event booked email notification ).
Customers can also access the Zoom meeting from the Amelia front-end customer panel - if customers book an appointment (Zoom in the service enabled and employee connected to Zoom) they will have the link for the Zoom meeting in that appointment in the customer panel.
You can read more about the Zoom integration by following this link.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.