We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I've successfully set up the Google Calendar integration so new appointments get added to the employee's calendar. However, it seems they can only connect their google calendar from the back-end amelia dashboard (so the one within wp-admin), not their teacher dashboard?
I only give employees access to the Amelia teacher dashboard, not the back-end wp-admin. I don't even know how to give them access to the wp-admin (and I'd rather not do that).
So I'm wondering what's the step-by-step plan to let employees connect their google calendar?
(My workflow so far: I create the employee in the wp-admin amelia backend and create a password for their teacher dashboard. They get an email to log in to the teacher dashboard and set their availability. But then I'm stuck, don't know how to let them connect their calendar) :)
Thanks!
Hello Lukas,
There isn't a possibility for employees to connect their profiles to Google calendars in the front-end Employee panel with Amelia's current features , unfortunately. This is possible only in the back-end of Amelia, because of the redirect URI option in Google settings. You can give your employees access to the WP back-end if you wish for this, by creating a new WP user for them, you will see this option when you open/edit the employee on the Amelia -> Employees page. In this case a WP user would be created for them with the Amelia Employee role, so they would have the same access/permission in your WP back-end as they have in the employee panel.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.