Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
Does wpDataTables all connection tosecured mysql connection?
I tried but getting this error:
wpDataTables could not connect to mysql server. mysql said: There was a problem with your SQL connection - Connections using insecure transport are prohibited while --require_secure_transport=ON.
This is critical for my purchase decision.
Also, I missed your Jan 10 deadline to purchased the plug-in, if you can another promotion or if you can extend the existing one, I will really appreciate.
Thanks
Rahim
Another error:
wpDataTables could not connect to mysql server. mysql said: There was a problem with your SQL connection - SSL connection is required. Please specify SSL options and retry
Hello Rahim
Thank you for your interest in our plugin.
If you're using MySQL, you should add mysqli_set_ssl after mysqli_connect in this file:
wp-content/plugins/wpdatatables/source/class.sql.php on line 47
You can read more about this on stack overflow.
For other SQL engines, you should use PDO extension, so if it's SQL, you can take a look on this link.
And if you're using POSTGRESQL, you can take a look here.
It seems that the server is blocking wpDataTables from connecting to this database with require_secure_transport turned on. You can try whitelisting your website's IP address, and see if that works. If it doesn't, I don't believe you'll be able to connect the plugin to the database without disabling this. I never saw this error before, and we've never had any issues with users' security being compromised.
As for the promotion, unfortunately I'm not able to extend it. Our promo price ended on 10th of January. The promo campaign was live on Black Friday for 3 weeks, and also for New Year and Christmas till 10th of January.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, let me give it a try.
R
You're welcome, Rahim
I hope that helps.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables