We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Developer Team,
I am currently using webhooks, in order to trigger the generation of individual MS Teams Meeting Links and add send out an email confirmation to my customers with the generated MS Teams Meeting link.
Unfortunately, the placeholders for %appointment_cancel_url% and %customer_panel_url% are not part of the data which is transmitted with the webhook. This way, I can't offer my customers the option to cancel their events.
Is there an option, that %appointment_cancel_url% and %customer_panel_url% can be included in the webhook? This would help me a lot to use Amelia with MS Teams as long as there is no official support for MS Teams yet.
Kind regards,
Philipp
Hello Philipp
Thank you for reaching out to us, and sorry for the late response.
We've added these placeholders, and they will be included in the update.
Before the update is released, you can download the attached file and extract it in ../wp-content/ameliabooking/src...FOLDER PATHS FOUND IN THE ZIP FILE...
I hope that helps.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
this is awesome! Thank you very much!!
Cheers,
Philipp
You're welcome, Philipp
Glad I could be of service.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables