We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I want to hide or remove "cancel" label of the customer panel, my appointment page, to prevent customer cancel but allow then to reschedule, Is there any method can do that? using custom CSS or JS? May be I just don't how to express it, I tried
.page-id-57 .el-dropdown-menu__item {
display: none;
}
but this will hide both of the 2 dropdown menu, but I wants to keep the reschedule label.
This is the JS path, I don't know if it will be useful? if it is, how to use it?
document.querySelector("#dropdown-menu-5250 > li:nth-child(2)")
By the way, may I also ask, Is there an URL that Zapier can send data to appointment internal notesand how to authenticate? please refer to the 3rd and 4th attachment.
Thank you, and have a nice day!!!
By the way, I am using buddyboss theme, and it has a custom js section
Hello Nicholas,
You can only probably hide the Cancel button in the customer panel by adding custom CSS, but since they don't have their own CSS class, maybe that will affect something else, but you can try it out. Please try adding this CSS to the page where you have Amelia customer panel:
li.el-dropdown-menu__item:nth-child(2) {display:none !important;}and let me know if it helped.
Thank you, have a nice one as well!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
It works，
thank you very much
and
have a nice day
You are welcome, Nicholas.
Glad to see that , thank you for letting me know.
Thank you, have a nice one as well!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.