Hi. There is no spacing between the input box and the button and also, I cannot change the colour and also I was flashed with an error 500 when attempting to do so.
Your website is not available to public, so I can't actually see what you're referring to. What input box, and which button?
From your description, it sounds like your form is broken, and it doesn't look like a form that can be seen on our demo site.
For the Customize section, please click on "Reset" and then "Save", and that should resolve the issue. After that clear cache from your website and check your form on front-end again. If it's not looking like it does in the Customize section, check if you have SG Optimizer plugin installed. If you do, go to its settings/Front-end and disable "Combine CSS files".
After that, if you still have issues with the plugin, please let me know, and provide some screenshots or remote access, so I can see what's going on. Remember this is a public ticket, so if you're going to leave admin credentials, make sure to enable the PRIVATE response.
Hi. There is no spacing between the input box and the button and also, I cannot change the colour and also I was flashed with an error 500 when attempting to do so.
Hello Chris
Thank you for your purchase.
Your website is not available to public, so I can't actually see what you're referring to. What input box, and which button?
From your description, it sounds like your form is broken, and it doesn't look like a form that can be seen on our demo site.
For the Customize section, please click on "Reset" and then "Save", and that should resolve the issue. After that clear cache from your website and check your form on front-end again. If it's not looking like it does in the Customize section, check if you have SG Optimizer plugin installed. If you do, go to its settings/Front-end and disable "Combine CSS files".
After that, if you still have issues with the plugin, please let me know, and provide some screenshots or remote access, so I can see what's going on. Remember this is a public ticket, so if you're going to leave admin credentials, make sure to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
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