We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Since events dont work with packages or google calendar I want to find a way to setup services to create 4 classes in one timeslot. On a biweekly basis. Example.
Week 1 : Thursday 6pm to 8pm class A, Friday 6pm to 8pm class B
Week 2 : Thursday 6pm to 8pm class C, Friday 6pm to 8pm class D
Repeat.
I setup classes a,b,c,d as services but I realized that they are group classes. With the employee open hours for the 4 hours above, anyone can book any of these any timeslot. But I want to restrict timeslots so everyone knows classes a is Thursday week1.
The only way I think this can work is create 4 employees that all point to the same email address (your software throws error but lucky I can just insert a "." Dot un the email address to get around that check. The problem with this method is it is unsustainable long term when 10 classes are offered. I get events might be best but they are limited and I purchases the pro to leverage packages.
Hello Marc-James Abi-Jaoude,
Thank you for your purchase.
Since employees' work hours are set on a weekly basis , you can't set them on a two week basis, unfortunately. You could probably achieve this with Special days, but you would need to create Special days for each week . So you would create a special day for week 1 and assign the two services for this week, and then special day for week 2 and assign the two services for that week. The Special days feature is there to override the usual employees' work hours , but some users use it to set the availability for booking (without having work hours at all), so you can maybe try that out.