Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2656075
Appointments change assigned employee after status change in Employee front panel
Closed

Comments

  •  3
    Rafal started the conversation

    Hello,

    I need my employees to be able to change the status of the appointment, so I decided to give them access to managing their appointments in the Front End Panel.

    I am testing the feature and a funny thing happens.

    Every time when I change the status of the appointment from an employees Front End Panel not only the appointment's status changes, but it also changes the assigned employee and thus immediately disappears from the Panel of the first employee.

    What is even more strange, the plugin assigns an employee that hasn't been assigned to this kind of service and shouldn't even be considered an option.

    I have the newest version of the plugin (3.0.1) and the updated version of Wordpress as well (5.6).

    Can you explain what is happening?



  •  2,498
    Aleksandar replied

    Hello Rafal

    Are your employees maybe connected to a WordPress user that also has Administrator role?

    Can you try creating a new employee, not connected to a WP user, and see if the behavior is the same?

    If it is, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •   Rafal replied privately
  •   Aleksandar replied privately