I need my employees to be able to change the status of the appointment, so I decided to give them access to managing their appointments in the Front End Panel.
I am testing the feature and a funny thing happens.
Every time when I change the status of the appointment from an employees Front End Panel not only the appointment's status changes, but it also changes the assigned employee and thus immediately disappears from the Panel of the first employee.
What is even more strange, the plugin assigns an employee that hasn't been assigned to this kind of service and shouldn't even be considered an option.
I have the newest version of the plugin (3.0.1) and the updated version of Wordpress as well (5.6).
Are your employees maybe connected to a WordPress user that also has Administrator role?
Can you try creating a new employee, not connected to a WP user, and see if the behavior is the same?
If it is, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Hello,
I need my employees to be able to change the status of the appointment, so I decided to give them access to managing their appointments in the Front End Panel.
I am testing the feature and a funny thing happens.
Every time when I change the status of the appointment from an employees Front End Panel not only the appointment's status changes, but it also changes the assigned employee and thus immediately disappears from the Panel of the first employee.
What is even more strange, the plugin assigns an employee that hasn't been assigned to this kind of service and shouldn't even be considered an option.
I have the newest version of the plugin (3.0.1) and the updated version of Wordpress as well (5.6).
Can you explain what is happening?
Hello Rafal
Are your employees maybe connected to a WordPress user that also has Administrator role?
Can you try creating a new employee, not connected to a WP user, and see if the behavior is the same?
If it is, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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