I'm using Amelia on a client's website for his appointment.
We have a problem with the e-mail registration. If a mother take an appointment for her with her e-mail address, it works. But after that, if the mother want to take an appointment for her children, she can't use her e-mail address and the process is blocking.
You can go to Amelia Settings/Roles/Customer and disable "Check customer's name for existing email when booking" option. That will allow users to enter different name and last name while still using the same email address.
Hi,
I'm using Amelia on a client's website for his appointment.
We have a problem with the e-mail registration. If a mother take an appointment for her with her e-mail address, it works. But after that, if the mother want to take an appointment for her children, she can't use her e-mail address and the process is blocking.
Could you see how to fix this ?
Thank you,
Maxence Desenfans
Hello Maxence
You can go to Amelia Settings/Roles/Customer and disable "Check customer's name for existing email when booking" option. That will allow users to enter different name and last name while still using the same email address.
Kind Regards,
Aleksandar Vuković
[email protected]
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