We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I can't get servicetime to 09:00 - 11:00, it keeps saying 8:50 - 10:50. I have workdays at 9:00 - 11:00 and duration is 2h. What do I miss?
Hello Nina,
On the website you provided URL for I see a time slot 9-11, please look at the attachment.
Or is the issue somewhere else? Could you please check the employees' work hours - if you configured them as you wish to have the available time slots (as they set the availability for booking, not the company work hours in Amelia -> Settings)?
Sorry , forgot the attachment.
I figured it out eventually. But I think the plugin has some flaws. I managed to add a package but now I have added another package that somehow isn't shown. I checked the shortcode settings to make sure it's set to show all packages. I can't figure out why it's not showing. Would be nice if the plugin could give hints or warnings when things aren't setup right.
Glad to see that you managed to find a solution to it.
Could you please check if you added any service to the package and chosen employees for the service/s?