As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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I can't get servicetime to 09:00 - 11:00, it keeps saying 8:50 - 10:50. I have workdays at 9:00 - 11:00 and duration is 2h. What do I miss?
Hello Nina,
On the website you provided URL for I see a time slot 9-11, please look at the attachment.
Or is the issue somewhere else? Could you please check the employees' work hours - if you configured them as you wish to have the available time slots (as they set the availability for booking, not the company work hours in Amelia -> Settings)?
Sorry , forgot the attachment.
I figured it out eventually. But I think the plugin has some flaws. I managed to add a package but now I have added another package that somehow isn't shown. I checked the shortcode settings to make sure it's set to show all packages. I can't figure out why it's not showing. Would be nice if the plugin could give hints or warnings when things aren't setup right.
Glad to see that you managed to find a solution to it.
Could you please check if you added any service to the package and chosen employees for the service/s?