We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to create a shop front for selling 3 different types of music production courses, Introduction, intermediate and Push.
The courses start every 5 weeks, run for 5 weeks one day a week.
I need to present the 3 types of classes on my wordpress site with the option to book and pay. I need the the 5 dates for the class to be visible when they are booking.
I am not sure which option I should use, I think I should use the event option because it has the recurring option but that seems to create multiple events
Hello Keith
Thank you for your purchase.
What you're looking for is included in our new feature Packages. However, that feature is not included in the Basic license (you currently have). If you would like to upgrade your license to Pro, we can pro-rate the charge, and have you pay for the price difference. I would then refund 30% from the total charge. If you'd like to go for this, please let me know.
A workaround can be created with Events. You could create events that have fixed dates and times, like this:
When someone books this event, they will be automatically assigned to all dates within that event.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Much appreciated.
Thanks for all you help on this issue.
Regards
K
I'm glad to hear that, Keith
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables