My customers are not being notified and it is really affecting my business. Here is a screen shot of my cron schedule in WP and the code that was copied over. Does it matter if my mail server is set to WP email rather than PHP?
If only the notifications requiring a cron don't work, then the cron is not working/it isn't set properly.
cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.
Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
If that doesn't help you, my suggestion is to install the WP Crontrol plugin. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
The Mail service options in Amelia -> Settings -> Notification don't affect this, only in case none of the email notifications work on your webiste, then you should change this configuration.
My customers are not being notified and it is really affecting my business. Here is a screen shot of my cron schedule in WP and the code that was copied over. Does it matter if my mail server is set to WP email rather than PHP?
Hello Paul,
If only the notifications requiring a cron don't work, then the cron is not working/it isn't set properly.
cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.
Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
Also, you can try this:
*/15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"
Or this:
*/15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'
If that doesn't help you, my suggestion is to install the WP Crontrol plugin. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
The Mail service options in Amelia -> Settings -> Notification don't affect this, only in case none of the email notifications work on your webiste, then you should change this configuration.
Hey Paul. Had same issue, found a solution. See here https://tmsplugins.ticksy.com/ticket/2661673/
BR